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Custom Process

From sketch to shipment in five careful steps.

We treat every plush as a small product launch. Here's exactly how it goes from your idea to a retail-ready box.

  1. 01

    Brief & free quote — Day 0

    Send us a sketch, reference photo, 3D file or even a kid's drawing. NDA on request. We respond within 24 hours with a transparent quote, recommended materials and a sampling plan.

  2. 02

    Pattern making — Day 3–7

    Our pattern makers translate flat artwork into a 3D pattern. We confirm proportions, seam placement, embroidery layout and eye style with you before cutting any fabric.

  3. 03

    Pre-production sample — Day 7–12

    A senior sample-maker hand-builds the first plush. You receive HD photos, a short turntable video and the physical sample if you'd like to feel it before approving.

  4. 04

    Refinement — Day 12–18

    Up to two free revisions on fabric, color, fill density, eye type and embroidery — until the sample feels exactly right in your hands.

  5. 05

    Bulk production & QC — Day 18–35

    Cut, sew, embroider, stuff, finish, metal-detect, AQL inspect, pack. You receive an inspection report before shipment leaves the factory.

  6. 06

    Logistics & after-care

    We arrange sea, air or express by your incoterm of choice — and stay on call for re-orders, retail support and seasonal refreshes.

FAQ

Frequently asked

What is your minimum order quantity (MOQ)?
Our standard MOQ is 100 pieces per design. For boutique launches and Kickstarter campaigns we can go to 50 pieces with a small surcharge.
How long does sampling take?
Most pre-production samples are ready in 7–12 working days from artwork approval. Complex IP plush may take 12–18 days.
Are samples free?
Sample fees range from $80–$280 depending on complexity. We refund 50% of the sample fee against bulk orders above 500 pcs.
Which safety tests do you support?
EN71, ASTM F963, CPSIA, REACH, AS/NZS 8124, GB6675 — through SGS, BV or Intertek. We cover children, adult and IP-licensed lines.
Can you ship door-to-door?
Yes — sea, air, rail or express via DDP, DAP, FOB or EXW. We've shipped to 38 countries and handle Amazon FBA prep on request.
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